Incident Investigation & Root Cause
Learn how to investigate incidents and near-misses to prevent recurrence — not to assign blame. Master reporting and legal notification, the three levels of cause, 5 Whys, fishbone (Ishikawa 6M), timelines and barrier (bow-tie) analysis, the 4 Ps of evidence, witness interviewing, CAPA closed-loop verification and how safety performance is measured with TRIR, LTIFR and leading indicators.
What you will learn
- Explain and apply: Why we investigate — prevention, not blame.
- Explain and apply: Report & legally notify — incidents and near-misses.
- Explain and apply: First response & securing the scene.
- Explain and apply: Immediate, underlying and root causes.
- Explain and apply: Methods: timelines, 5 Whys, fishbone (6M) & bow-tie.
- Explain and apply: Evidence (4 Ps) & interviewing witnesses.
- Explain and apply: CAPA, hierarchy of controls & measuring (TRIR/LTIFR).
modules
- Why we investigate — prevention, not blame
- Report & legally notify — incidents and near-misses
- First response & securing the scene
- Immediate, underlying and root causes
- Methods: timelines, 5 Whys, fishbone (6M) & bow-tie
- Evidence (4 Ps) & interviewing witnesses
- CAPA, hierarchy of controls & measuring (TRIR/LTIFR)
Awareness training only. It does not replace site-specific training, competent-person duties, practical assessment or legal authorization.